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An account keeps your appointments, your pets and your messages with the business in one place. You can also book without one.
About this page:
What you enter when booking: the animal, the reason for the visit and your contact details. Medical records stay with your practice — they are not on this platform and we cannot see them. Read the full answer
Yes. Both are in your account under "Privacy": one button exports everything we hold about you, another asks for your account to be deleted — we handle that within 30 days. Bookings a business still needs for its own records stay with that business. Read the full answer
If the business has messages switched on and you have had an appointment there, yes. Otherwise use the phone number on its profile, where one is on record. Please do not use messages for anything urgent. Read the full answer
